Privacy Policy – GD House

Effective Date: March 25, 2026

Last Updated: March 25, 2026

1. Introduction

GD House (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay with us. By accessing our services or making a booking, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
Full name
Phone number / WhatsApp number
Email address
Government-issued ID details (as required at check-in)

b. Booking Information
Check-in and check-out dates
Number of guests
Room preferences
Purpose of stay (medical, attendant, family, etc.)

c. Payment Information
Transaction details (handled via secure payment channels)
We do not store sensitive card details

d. Sensitive Information (if voluntarily shared)
Health-related or dietary information for better accommodation support
Special assistance requirements

e. Technical Data
IP address
Browser type and device information
Website usage data

3. How We Use Your Information

We use your information to:
Confirm and manage room bookings
Communicate booking details and support services
Provide personalized services (e.g., dietary, accessibility, etc.)
Ensure safety, security, and compliance with legal requirements
Improve our services and guest experience
Send updates or offers (only with consent)

4. Legal Basis for Processing

We process your information based on:
Consent (for communication and optional services)
Contractual necessity (to fulfill your booking)
Legal obligations (e.g., identity verification, local regulations)
Legitimate interest (service improvement and safety)

5. Sharing of Information

We may share your information:
With staff and service providers (housekeeping, booking coordination)
With third-party vendors (payment gateways, cab services)
With government authorities, if required by law
In case of emergency situations affecting guest safety
We do not sell your personal information.

6. Data Retention

We retain personal information only as long as necessary
Booking and ID records may be retained to comply with local regulations
Data is securely deleted or anonymized after its purpose is fulfilled

7. Data Security

We implement reasonable safeguards, including:
Secure data storage systems
Restricted staff access
CCTV monitoring for safety (public areas only)
However, no system is completely secure, and users share information at their own risk.

8. Your Rights

You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Withdraw consent for communications
Raise concerns regarding the misuse of data
Requests can be made using the contact details below.

9. Cookies & Website Usage

We may use cookies to improve website functionality
Cookies help analyze usage and improve user experience
You can disable cookies through browser settings
Some features may not function properly without cookies

10. Third-Party Services

We may use third-party platforms for bookings, payments, or communication
These services have their own privacy policies
GD House is not responsible for third-party data practices

11. Guest Safety & Compliance

Identity verification is mandatory for all guests at check-in
CCTV monitoring is used for safety in common areas only
Data may be shared with authorities if required for security or compliance

12. Children’s Privacy

Our services are not intended for individuals under 18 booking independently
Minors must be accompanied by an adult
We do not knowingly collect data from minors without guardian consent

13. Updates to This Policy

This Privacy Policy may be updated periodically
Changes will be posted with a revised “Last Updated” date
Continued use of services implies acceptance of updates

14. Contact Information

For privacy-related queries or requests, please contact:
Phone / WhatsApp: +91 88262 87282
Address: Near Medanta Medicity Gate No. 2, Sector 38, Gurugram, Haryana
Email: waliaamrit@hotmail.com

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